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Error restoring purchases

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‎05-28-2020 18:02 - last edited on ‎06-04-2020 17:24 by Fitbit Moderator

‎05-28-2020 18:02 - last edited on ‎06-04-2020 17:24 by Fitbit Moderator

I'm trying to download a previous purchases watch face for my 2nd fitbit versa 2 and it tells me Error restoring purchases something went wrong. The error hasn't changed in over a week no . 

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3 REPLIES 3

‎06-25-2020 09:07

‎06-25-2020 09:07

Pity no one replied to this, because it's happening to mine too.

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‎07-11-2020 03:58

‎07-11-2020 03:58

I just got my Fitbit back; they had to replace it because it stopped working. Now I am getting the same error try to restore my clock face purchase.

 

Have you already reached out to Fitbit support? If so, did they resolve the issue for you?

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‎07-11-2020 09:59

In response to Gemidean

‎07-11-2020 09:59

I have not. I looked for a link but found nothing to contact them directly.

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