Error when changing the clock face

[Camden01]

Trying to change clock face but getting an error message

Moderator edit: subject for clarity

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community @Camden01. I am sorry for the delayed response.

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with changing the clock face. I recommend restarting your device by following these steps: How do I restart my Fitbit device? 

Some clock faces may take a long time to install due to the size of the clock face. In this case it's recommended to connect the watch to Wi-Fi when installing clock faces. You can confirm the steps to change the clock face in this help article: How do I change the clock face on my Fitbit device?

Let me know how it goes, I'll be around! 

[Camden01]

Thank you for your reply. I figured out the problem and was able to set my
clock so thank you again very much

[LiliyaFitbit]

HI @Camden01, thank you for your reply.

I am glad to hear the issue was resolved. Thank you for your time and feedback.  

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find wonderful Fitbit Friends, Sharing Recipes and much more.

Enjoy the Fitbit experience. Keep on visiting the forums!

[Jim48]

Not paying for clock face no where to cancal

[LiliyaFitbit]

Welcome to the Fitbit Community @Jim48. I am sorry for the delayed response.

Thank you for joining the thread and sharing the difficulty you're experiencing when trying to cancel the selected clock face. Have you tried to restart the app? I also recommend checking this help article with useful information: How do I install and manage apps on my Fitbit watch? 

If you continue experiencing difficulty, please let me know and I will be glad to investigate further. 

I'll be around.