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Error when clicking on activity

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‎08-03-2018 06:32 - last edited on ‎08-05-2018 06:54 by Moderator Alum

‎08-03-2018 06:32 - last edited on ‎08-05-2018 06:54 by Moderator Alum

On Sunday I cycled 100 miles and tracked the whole thing with my versa, lasted a long 8 hours. The icon of the activity shows up in the day's dashboard and shows an icon of the route I took on a map, so it was recorded. When I click into it on the dashboard the system thinks for a while then throws an error.

 

I've tried on android and windows desktop, on IE and chrome, same error every time. I'd like to see my stats, how can I get this info?

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‎08-05-2018 06:55 - last edited on ‎10-22-2025 06:03 by Fitbit Moderator

‎08-05-2018 06:55 - last edited on ‎10-22-2025 06:03 by Fitbit Moderator

A warm welcome to the Community @ModeratelySurpr.

Could you please provide me with a screenshot of the error you are getting? Are you getting this from your Fitbit app and Dashboard or just in one of them?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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