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Exercise Auto Detection no longer working on my Versa

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‎04-28-2020 06:36 - last edited on ‎05-14-2020 08:19 by Fitbit Moderator

‎04-28-2020 06:36 - last edited on ‎05-14-2020 08:19 by Fitbit Moderator

Since the firmware updated on Sunday night, my Versa has not auto-detected my exercise. It does not show on either the device or the iOS app.

 

i am seeing the active minutes, but not the auto detected exercise.

 

 

Moderator edit: updated subject for clarity

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‎05-14-2020 08:18

‎05-14-2020 08:18

Hi @brettshilton, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Fitbit Versa since it's not tracking your exercises automatically. Please restart your Versa as described in this help article. Also, I'd like to share this help page, which explains how your Fitbit device tracks your activities automatically.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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