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Exercise app crashes-Versa 3

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‎04-09-2022 09:02 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-09-2022 09:02 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

Since the last update the Exercise app won’t work. I tried already deleting the app, reinstalling my Versa 3, deleting the storage and nothing. Thank you 

 

Moderator edit: updated subject for clarity

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‎04-17-2022 18:56

‎04-17-2022 18:56

Welcome to the Fitbit Community, @NoemiL.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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