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Exercise map isn't accurate

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‎10-16-2018 21:39 - last edited on ‎10-17-2018 05:53 by Moderator Alum

‎10-16-2018 21:39 - last edited on ‎10-17-2018 05:53 by Moderator Alum

Why the hell did I buy this device! Fitbit support says, "Known issue" concerning maps not being close to accurate! (Which effects my MPH, which effects my calories in/out!) Then what did I pay for?

 

Fitbit, you better fix this. Many people having same issue! Or is the word tracker lost on you?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎10-17-2018 05:56

‎10-17-2018 05:56

Hey @Bonnaroo, it's great to see you around.

 

Thanks for letting us know about the issue you are experiencing with your exercise map.

 

As you already might know, we are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-17-2018 10:10

In response to AlejandraFitbit

‎10-17-2018 10:10

Patience!?

How did you mistake that post for patience! And please don't patronize me by suggesting I find some.

 

Seriously.....we...meaning thousands of us...have purchased this device for the VERY upgrades ....like auto track AND preset exercises...that Fitbit made such a hullabaloo about. 

 

What kind of lamesauce are your tech people marinating in if your freaking ADVERTISED feature takes a **ahem** on you....or US rather!?!

 

"Hurry up!" That's not to be mistaken with patience! Or is it also lost on Fitbit that most wearers are Type A??? Just saying.

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