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Exercise not showing

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‎10-06-2018 07:34

‎10-06-2018 07:34

For a while now my exercise is not showing...I do the elliptical anywhere from 20-40 minutes a day and it records my hr correctly and active minutes but not the exercise...I have it set to recognize at 10 minutes I have restarted my versa numerous times and that has not helped anyone have any other ideas?

thanks

tammie

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‎10-06-2018 10:49

‎10-06-2018 10:49

Are you relying on Smart track for this?

 

If so use the start stop function and it will always record it.

 

The manual is here and can  help a lot

http://help.fitbit.com/?p=versa Its at the top of the page

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎10-06-2018 13:03

In response to WendyB

‎10-06-2018 13:03

No I’m using it as an auto recognized exercise it had been showing it up to about three weeks ago.  I was dealing with support and they said it was happening to other users also 

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