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Facebook Messenger quick replies don't work

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‎10-15-2019 07:42 - last edited on ‎10-18-2019 15:24 by

‎10-15-2019 07:42 - last edited on ‎10-18-2019 15:24 by

Since the recent update my Versa is still happily receiving the text, Facebook Messenger and Whattsapp notification, and I can Quick Reply to all 3 but the replies sent to Facebook Messenger say they have been sent but never arrive. I have a Samsung Galaxy S7 edge. Driving me mad as most people message me via messenger, even my 82 year old Dad. Any solutions please?

 

 

Moderator edit: subject for clarity

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‎10-18-2019 15:23 - edited ‎10-18-2019 15:23

‎10-18-2019 15:23 - edited ‎10-18-2019 15:23

Hi @Walsh366, it's nice to see you again in our Community Forums. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with quick replies sent to Facebook Messenger not working properly. Thank you for your efforts to resolve this and providing the additional details. I totally understand how you are feeling as this feature is important to you. I recommend confirming that your app is updated to the latest version and restarting your device. Please also confirm that you've set up quick replies properly. For more information, please see this help article: How do I respond to messages with my Fitbit device?

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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