help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Feedback about Screen Wake Settings

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-05-2019 14:37 - last edited on ‎12-06-2019 18:28 by Fitbit Moderator

‎12-05-2019 14:37 - last edited on ‎12-06-2019 18:28 by Fitbit Moderator

So, I bought a Versa (the original, not 2 or Lite), because it seemed to have promise with the issues I had with my Blaze. But I'm really disappointed that the one thing that I really wanted fixed is still an issue.

 

When the Sleep Mode settings came out, I was excited. I saw that the two options for screen wake were "Auto (Motion)" and "Manual (Button)". When turning on the sleep mode it said the screen would only turn on with the button.

 

But nope. Tap to wake still exists. Bumping the side of my device (not on a button) or tapping the screen will still turn on the screen. Why is this simple boolean still not something we have access to turn on and off in 2019. Why the heck, if I don't want motion to turn on my screen, would I want it to turn on when I bump my wrist on something? There's been complaints about this for at least 4-5 years now.

 

I want to only use the buttons to turn on the screen. No motion, no device tapping. Just. Buttons.

 

Moderator edit: Subject for clarity 

Moderator edit: Format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-06-2019 18:27

‎12-06-2019 18:27

Hi @moosecat, it's nice to see you again participating here in the Community Forums, welcome back.

 

Thanks for taking the time to share your thoughts and comments about the Sleep Mode settings, keep in mind that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that was shared in your post is really important and appreciated for us. 

 

Don't hesitate to contact me back if you have any additional questions.

Best Answer
0 Votes