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Unable to reply messages

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‎12-04-2019 02:26 - last edited on ‎12-06-2019 18:22 by Fitbit Moderator

‎12-04-2019 02:26 - last edited on ‎12-06-2019 18:22 by Fitbit Moderator

Hi, when I try to reply to messages from my watch I get a message saying reply has failed and to check that I am connected to my phones Bluetooth. I've checked and it is paired so I don't get why I'm getting this response! 

 

 

Moderator edit: updated subject for clarity. 

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‎12-06-2019 18:30

‎12-06-2019 18:30

Welcome to the Fitbit Community @Martinaob85. I apologize for the delayed response and will be glad to assist you with your connection inquiry. 

 

In order to assist you could you please let me know which is your phone´s model? You could check help article: Why won't my Fitbit device sync?

 

I´ll be waiting for your response. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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