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Tips to fix syncing difficulties for Versa

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‎12-05-2019 15:43 - last edited on ‎12-06-2019 18:40 by Fitbit Moderator

‎12-05-2019 15:43 - last edited on ‎12-06-2019 18:40 by Fitbit Moderator

If syncing issues after u updates try the following:

 

1. Turn off Wi-Fi

2. Turn off mobile

3. Restart Fitbit holding Left button and bottom right button together 

4. Turn mobile on

5. Turn Wi-Fi on

6. Now sync

 

Your welcome 😀

 

Moderator edit: Subject for clarity 

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‎12-06-2019 18:37

‎12-06-2019 18:37

Hi @Danger_Mouse, welcome to the Community Forums!

 

Thanks for your post and the recommendations that were shared, the willingness to help is always appreciated here in the Community Forums. Please do not hesitate to contact me back if you need assistance with your Fitbit Versa or if you have any questions for me to answer, I'll be around.

 

I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.

 

See you around.

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