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Feedback about Versa 2 - My experience

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‎01-07-2020 12:08 - last edited on ‎01-16-2020 19:02 by Fitbit Moderator

‎01-07-2020 12:08 - last edited on ‎01-16-2020 19:02 by Fitbit Moderator

Ok yall, I'm tired of fitbit having software issues with no resolutions. I spent hard earned money basically on an expensive digital watch at this point bc my new versa 2 will only do sleep and heart rate functions. Nothing else works. So I took my story and a sampling of the current issues with Fitbit's responses to the news. 

 

Moderator edit: Subject for clarity 

Moderator edit: Word choice

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‎01-16-2020 19:01

‎01-16-2020 19:01

Hi @JessiJ, welcome to the Community Forums! Sorry for the delayed reply.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Let me know if you have any additional questions.

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