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Feedback about Versa

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‎09-26-2021 14:02 - last edited on ‎09-26-2021 14:20 by Fitbit Moderator

‎09-26-2021 14:02 - last edited on ‎09-26-2021 14:20 by Fitbit Moderator

Wanting to know why a device that cost over 100 dollars doesn't last more then a year. When you make an investment into a fitness product like fitbit you except it you last, but they don't. My 20 year old watch the cost 30 dollars still works.

 

Moderator Edit: Clarified subject

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‎09-26-2021 14:20

‎09-26-2021 14:20

Nice to see you here, @Plastgirl.

 

Thank you for taking the time to share your feedback and comments about Versa, we're always striving to improve our services offered. I've seen you reached out to our Support Team and they've already addressed your concern. I understand where your frustration is coming from and please note that each case is reviewed individually and the solution that's being given is based on the Fitbit Warranty's policies.

 

By the way, I've moved your post to the Versa board to keep our Community organized.

 

See you around.

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