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Cancelling Deezer premium

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‎11-30-2019 07:45 - last edited on ‎12-02-2019 08:36 by Fitbit Moderator

‎11-30-2019 07:45 - last edited on ‎12-02-2019 08:36 by Fitbit Moderator

How do I stop this service?  I signed up for the free trial but do not use this and now I'm being charged 9.99 a month ;-(

 

 

Moderator edit: updated subject for clarity

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‎12-02-2019 08:37

‎12-02-2019 08:37

@Lizhz Welcome! It's great to see you around! Sorry for the delay in my reply.

 

Let me help you with your Deezer premium account. Since this is from a third party you will need to reach out to them for assistance. I could find this help article from them on how to cancel your subscription.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-20-2021 04:47

In response to AlvaroFitbit

‎09-20-2021 04:47

Same here just signed up the free month but have not even played in my watch even once

how to cancel

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‎09-26-2021 10:04

In response to cheezytreat

‎09-26-2021 10:04

@cheezytreat Thanks for joining us! 

 

As mentioned before you will need to do this on Deezer's platform as you purchase their subscription. Please follow their instructions here.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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