11-14-2018 02:30 - last edited on 11-14-2018 09:24 by YojanaFitbit
11-14-2018 02:30 - last edited on 11-14-2018 09:24 by YojanaFitbit
Dear Jerson R. and the Fitbit Team
I am sending the entire case chronological order:
It is very much surprised that there are no coordination between FITBIT and Fedex as a result we are ( customers ) are suffering .
Please take the necessary action at your end arrange to delver the replacement by this week positively.
Best Regards
Suman
Moderator edit: Updated subject for clarity, edited format and removed personal information.
11-14-2018 05:57
11-14-2018 05:57
Hi @sumanmukherjee1. Who is Jason R? Do you have an email address for him or a way to contact him directly? He will likely not see your post in this thread, It is best to contact him directly.
11-14-2018 09:31
11-14-2018 09:31
Hi @sumanmukherjee1, thanks for visiting the Forums!
Your feedback and comment is greatly appreciated but as @SunsetRunner mentioned, its best to contact our support team directly. I'll pass this information to our team, please keep an eye on your email inbox for more details.
Thanks a million for the help @SunsetRunner.
See you around.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
11-14-2018 22:53
11-14-2018 22:53
I am sending the entire case chronological order:
It is very much surprised that there is no coordination between FITBIT and Fedex as a result we are (customers) are suffering.
Hence it is strongly suggested that a proper Investigation should be done and necessary actin may be taken so customer should not be harassed any more
Please take the necessary action at your end arrange to deliver the replacement by this week positively.
11-14-2018 22:54
11-14-2018 22:54
He sent the email from FITBIT customer support Team
11-15-2018 04:48
11-15-2018 04:48
Hi @sumanmukherjee1. Can you reply directly to that email? That would be best.
11-15-2018 05:20
11-15-2018 05:20
Madam,
I am sending email on daily basis but till now issue is unresolved .