Firbit Versa not connecting properly

[Moncijanas]

Hello, I bought Samsung A7 2018, but is not connecting properly. I hope samsung A7 2018 will be add to list of phones what is working properly.

Moderator edit: subject updated for clarity

[SunsetRunner]

Hi, although it's not listed in the supported devices, it does not automatically mean that it not working. The 7 is in the list. Read this article: How do I set up my Fitbit device? Hope this helps and good luck!!

[Moncijanas]

Hello, im already been using Fitbit Versa, with huawei p9, and i was getting mobile notifications messages and ringa, but on samsung a7 2018 im not getting any notifications, i done all steting right like before with huawei p9.

Sent from my Samsung Galaxy smartphone.

[SunsetRunner]

Hi, what you try to do, is the following:

1. Disable BT and WiFi of your A7

2. Deinstall the Fitbit app

3. Restart your A7

4. Reinstall Fitbit and enable BT and WiFi again.

5. When Fitbit asks you to login enter you account data.

Than try again enabling notifications. Hope this helps.

BTW, during this procedure do not unpair your Versa form the Fitbit app, nor remove it!!! 

[Moncijanas]

Unfortunately nothing, is not working...

Sent from my Samsung Galaxy smartphone.

[SunsetRunner]

Do you mean by nothing, that you're also not able to sync between your A7 and the Versa? 

[Moncijanas]

Im getting Versa notification and i can see everything whats goin on, like sleep time, steps and etc. But i still not getting phone notificationa, like messagea, calls ant whatever.

Sent from my Samsung Galaxy smartphone.

[SunsetRunner]

Maybe just a stupid question: did you enable notifications on the activity screen of the Versa. You'll get that screen by pressing and holding the left button for about two secs. After that go to the settings of your Versa, scroll down to Notifications and press it and see whether Notifications during day and night are "on". 

[Moncijanas]

So embarrassing i miss that, im so sorry. And thank you for your help!!!
Sent from my Samsung Galaxy smartphone.

[SunsetRunner]

You're very welcome. Sometimes you must ask "stupid" questions in order to the solution for a problem . Enjoy it!! 

[chris2121]

Hello Moncijanas

Have you tried connected gps with the A7?  I'd be very interested to know if it works.