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Firmware Update

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‎03-24-2020 15:51

‎03-24-2020 15:51

I bought my watch Fitbit Versa 2 on Saturday and it is now Wednesday and it still can’t seem to complete the Firmware update, I’ve tired via wifi and Bluetooth and conducted all troubleshooting advice given and it still show that after the latest 14 hour attempt that it is stuck at halfway. Can anyone offer any advice??

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‎03-24-2020 20:46

‎03-24-2020 20:46

@TashhhDeakin023 Have you tried with wifi? Add wifi in fitbit mobile app, place Versa in the charging dock to enable wifi and re-start the process.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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