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Fit bit app and watch are not in sync when tracking my runs

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‎04-17-2020 17:25

‎04-17-2020 17:25

When I go running, I use the app on my phone to track my distance and speed. I also turn my phone watch onto the “run” setting. At the end of my runs I am given completely different data.


For example, the data from my watch showed 6 .21 pace for 3.8km and the data from my phone showed 5.21 pace for 4.63km. I have both my phone and my watch on me during my run and started and stopped both modestly at the same time. 

Has anyone else had this issue and how was it resolved?

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‎04-18-2020 03:16

‎04-18-2020 03:16

Its big known problem that doesn't look like its getting fixed any time soon i'm afraid. There's a big thread here:

 

https://community.fitbit.com/t5/Versa-Smartwatches/Distance-on-GPS-map-doesn-t-match-with-exercise-s...

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