Fit bit clock app, wring using a app not provided buy fitbit

[thomas95]

had Versa for one month suddenly got message Clock Error please select another clock app, tried to select . same message, called tech support, they had me do soft reset on the unit. so what happened there reply its the App's fault, but it is on your site? yes but we did not make it. ? it worked for a month no problem will I have to do this reset every month? dont know ,use are clock faces.

Conclusion don't by a fitbit my first one died at 18 month's Charge 2, so went for an upgrade to a Versa.

Fool me once shame on you, fool me twice shame on me.

[swim4lifekac]

Are you sure it wasn't a clock face that requires payment?  That would be an independent developer.  Fitbit doesn’t control if the developers want to charge.

[thomas95 · Accepted solution]

The App only asked for a donation, had been using it for 2 months. Fitbit just blaming someone else the App is on there phone App if it has a problem they should not be offering it. I think the problem is deeper in there product this is my second Fitbit liked the product functions but they need to make it last longer without failures.
Sent from my iPhone