Hi @Mrose9907 , restart your Versa by long pressing the left button untill you see the Fitbit logo and release the button. Repeat this procedure several times and see if that solves your problem. If not:
1. Put your Versa in the charger, connect it to a wall outlet with an approved adapter and leave it there for at least 24 hours.
2. If that also does not solve your problem, contact Customer Support and ask for a battery test. Erik
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