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FitBit DONE

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‎08-09-2019 17:23

‎08-09-2019 17:23

My FitBit Versa has bitten the dust. First, I noticed the time was off by minutes, then hours. Then I tried to reset it a few times and sync. That worked to reset the time, but as soon as I put it on my wrist, the same thing happened. Then not only were the hours off, but it was also off by days. And the heart rate is extremely high. I have tried to reset it by pushing the buttons and the factory reset to no avail. I purchased this FitBit  In November 2018. How do I send this one back and get another one?

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‎08-09-2019 21:08

‎08-09-2019 21:08

You need to contact support

Use the help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

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