help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FitBit Versa not syncing with IPhone XR.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-16-2019 13:30 - last edited on ‎08-17-2019 05:11 by Fitbit Moderator

‎08-16-2019 13:30 - last edited on ‎08-17-2019 05:11 by Fitbit Moderator

The fitbit is running version 33.1.30 and the iphone was updated to ios 12.4 and ever since Tuesday the fitbit will not sync, I keep it charged to about 50% most of the time.

 I depend on the device and really need for it to work

Any help would be appreciated

Gary

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎08-17-2019 05:11

‎08-17-2019 05:11

@garylb1 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't sync with your iPhone XR.

 

I'd like you to try the troubleshooting steps that are listed in this help article. These steps are helpful for this type of issues. Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes