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FitBit not working Black Screen

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‎08-17-2019 03:23

‎08-17-2019 03:23

I purchased my Fitbit August 2018 and suddenly today the screen has gone back and when I press the buttons there are green lines down the screen. It worked perfectly fine this morning I have just gone to check the time in the PM and it won’t work? Can someone help?

How is best to contact FitBit for warranty?

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‎08-17-2019 05:17

‎08-17-2019 05:17

Since August 2018, I am on 3rd Versa. The first 2 did the same as yours. Just died. Fitbit replaced both, but if this 3rd one dies, which I think will happen, (battery has gone from 3 day charge to 40 hours)will be out of warranty, and end my relationship with Fitbit forever. Good luck!

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