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Fitbit App not letting log in

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‎08-26-2019 13:04 - last edited on ‎08-28-2019 19:54 by

‎08-26-2019 13:04 - last edited on ‎08-28-2019 19:54 by

Can't get my FitBit app to work on my phone all of a sudden. It logged me out and now won't let me log back in. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎08-28-2019 19:53

‎08-28-2019 19:53

Welcome to the Fitbit Community, @StarCity. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the issue you're having with the Fitbit app on your phone not letting you log in. Thank you for your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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