09-21-2019
01:01
- last edited on
10-09-2019
05:02
by
LanuzaFitbit
09-21-2019
01:01
- last edited on
10-09-2019
05:02
by
LanuzaFitbit
Hi Team,
Since a week, i m trying to install Coach App in my Versa Fitbit, but no success. After clicking the installed button, installation starting but never ending. I tired several times by stopping the Coach app installation and starting again, nothing happen.
Please assist me on this issue.
Thanks
Umair
Moderator edit: subject for clarity & Labels
09-22-2019
10:18
- last edited on
11-07-2025
08:50
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-22-2019
10:18
- last edited on
11-07-2025
08:50
by
MarreFitbit
Welcome to the Community, @Umayr.
I just wanted to let you know that I have moved your post from the Fitbit Premium & Coach board to the Versa Smartwatches board, since I think that here you will be able to see more related topics about the Versa.
Now about the issue you are experiencing, are you receiving any type of error? If you are, please provide me with a screenshot. Also, restart the watch by following the instructions provided in the help article: How do I restart my Fitbit device? and check if your Fitbit app is updated.
Let me know the outcome.
Best Answer09-22-2019 11:16
09-22-2019 11:16
Best Answer
09-23-2019
08:52
- last edited on
11-07-2025
08:50
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-23-2019
08:52
- last edited on
11-07-2025
08:50
by
MarreFitbit
Thanks for the update, @Umayr.
Unfortunately, the screenshot didn't come through. Please make sure to follow the instructions provided in the post: How To: Add An Image To Your Post in order to attach images.
I will see you around.
Best Answer