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Fitbit Coach not logging exercise

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‎03-23-2019 15:38

‎03-23-2019 15:38

I just upgraded to Fitbit Coach Premium and did the "Quick Strength" workout. Immediately after it was done it said there was an error so I clicked the back button and it took me to the home screen like it usually does. I went to my Fitbit app to see how I did, but it hadn't showed up. I went back to the Coach app to see if it even recorded the workout there, but nope. It didn't log the entire workout. Would there be a way for someone at Fitbit to log that exact workout in my Coach app? If I just manually log a workout in Fitbit I won't get credited in Coach.

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‎03-23-2019 15:58

‎03-23-2019 15:58

Nevermind. I ended up playing the video on Coach again, but skipping through it. Then I deleted the entry in Fitbit and made a manual one (since I waited a while the heart rate from rewatching the video didn't match mine during the actual workout). 

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