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Fitbit Connect not loading on Mac computer

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‎10-15-2018 16:57 - last edited on ‎10-16-2018 12:21 by Fitbit Moderator

‎10-15-2018 16:57 - last edited on ‎10-16-2018 12:21 by Fitbit Moderator

Fitbit Connect on my Mac is not starting. I tried restarting the computer and still nothing. Anyone else run into this?

 

 

Moderator edit: updated subject for clarity

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1 REPLY 1

‎10-16-2018 12:29

‎10-16-2018 12:29

@DougMny Welcome! Thanks for being part of our Community! Sorry to hear that your Fitbit Connect software isn't loading on your computer. Try uninstalling and reinstalling the app. You can try downloading the installer too for the Fitbit website. If the issue persist try the re-installation again but make sure you disable any antivirus and firewall software so they don't interfere with the setup process.

 

Let me know how it goes!

Alvaro | Community Moderator

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