Fitbit Versa 2 Heart Rate Issue with Software 70.7.21

[josephbershad]

Hello

Anyone see issues with actual HR vs Fitbit Versa 2 heart rate?

Specifically when you are doing exercise.

I've been finding that when I exercise and with strong endurance workouts ,that I'm getting HR values on my Fitbit Versa 2 < 100 and I know it should be around 140+.

Any suggestions please let me know

Thanks

Joseph

[Samjadeelliott]

No suggestions but YES this is happening to me too. And my resting heart rate is higher than normal. Even at rest it jumps all over the place. I just realized the issues started happening when I did the update. Talked to support today and they had me do a factory reset... still have the same issue. I am SO annoyed. Had this watch less than two months and now it’s essentially useless for tracking active minutes. 

[tomdeluca]

I've had two Versas and a Versa 2 over the past 2 1/2 years.  The HR feature is basically useless.  Frequently off by 20, 30 40 percent, especially when working out.  The only time it's accurate is if I've sat perfectly still for 2-3 minutes.

Not a new problem.

[Samjadeelliott]

So very disappointing. I had a charge 2 and never had an issue. However I must point out that this IS a new issue for me. I have had this Versa 2 since Dec 26th and HR monitor has just begun to give me problems.