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Fitbit Versa 2 button not working

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‎11-18-2021 16:22 - last edited on ‎11-19-2021 13:08 by Fitbit Moderator

‎11-18-2021 16:22 - last edited on ‎11-19-2021 13:08 by Fitbit Moderator

My Fitbit versa 2 has suddenly got stuck. The left button to exit the display and return to home screen not working. 

 

Moderator edit: Subject for clarity.

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2 REPLIES 2

‎11-19-2021 13:38

‎11-19-2021 13:38

@Umavenkat Welcome to the forums! Thanks for reaching out regarding the button of your Versa 2. In this case I recommend you contact support. Here you can reach support via email, chat or phone. 

 

Have a nice day. Regards!

RodrigoM | Community Moderator, Fitbit

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‎11-27-2021 13:31

‎11-27-2021 13:31

The exact same thing is happening to me as well with my Versa 2 I called support and they couldn't fix it they offered me 30% off a new Fitbit well this one isn't even two years old yet and I can't afford to buy a new Fitbit every two years so good luck with yours.

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