Fitbit Versa 2 not tracking steps

[Liam2008]

Sometimes when I walk, I notice that my Fitbit does not track my steps but then after while starts tracking them again. Example: my steps are 188, I take 10 steps but it does change. Then awhile later I take another 10 steps then it becomes 198.

Can someone please help me fix this issue?

Moderator edit: format. 

[Guy_ · Accepted solution]

Hi @Liam2008  - that's the way it works. There can be reasons for it, such as seeing if they are really steps or some other type of movement, or seeing if it is the dominant hand and what type of movement it is. Basically it's the way it filters out false steps. While it isn't immediate it does a pretty good job overall.

The real annoying time is when reaching 250 steps for the hour and it sits at 249 while it's thinking.

[Liam2008]

Ah, alright then. Thanks for the help!