Fitbit Versa 2

[Czarina0525]

My Fitbit Versa 2 just stopped syncing on Friday for no reason. I have done all trouble shooting suggestions. This is frustrating. This watch was expensive. 

[SteveH]

I don't know what you have tried so far but the usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com