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Fitbit Versa Connectivity Problem

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‎10-30-2019 22:40

‎10-30-2019 22:40

I bought a fitbit model FB505 ON 29th of October 2019 from Flipcart online store but after installation there are certain problems facing since then like notification(Notification service not running, A phone restart is required to re-enable notification on your tracker) error, Bluetooth & wifi connectivity issues. My Firmware version is 32.68.9.15. Please advise.

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‎10-31-2019 12:53

‎10-31-2019 12:53

Welcome to the Fitbit Community, @Paddybls. 

 

I moved your post to the Versa board so we can keep our forums organized.

 

I appreciate your participation in the Forums and sharing the connectivity and notification issues you're experiencing with your new Fitbit Versa. Thank you for providing the additional details. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists. 

 

For troubleshooting instructions to resolve syncing issue, please see this help article: Why won't my Fitbit device sync?

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-26-2019 04:16

‎12-26-2019 04:16

Hi, How did you resolve the issue? Kindly share it here.

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