I'm having some trouble with the my new Fitbit Versa.
After my Blaze died, I got a Versa. However, the system seems to be having serious synch issues.
It took me a while to get it set up. After unpairing the Blaze, it seemed to work fine. But after a couple of hours, the Versa refused to synch, install new screens or update apps.
Multiple reboots (boot the phone and the versa) didn't help, turning the bluetooth on and off didn't help, etc.
After googling a bit, I read you had to unpair all bluetooth devices, except for the Versa. This did not resolve the issue.
I then uninstalled and reinstalled the fitbit app. Again, no luck there.
I then did a factory reset on the Versa, which turned out to be a big mistake. 🙂 I've been trying to reconnect the Versa for a while now, but I always got stuck at the WiFi installation - the fitbit logo would go white and connection would be lost.
After a couple of attempts, it's gotten even worse: now I can't get past the "enter the four digit" screen - the connection times out. (And yes, I have restarted the Versa multiple times since then.)
It's become impossible to get the Versa paired, let alone installed since then. I've tried both on a Samsung Galaxy A50 (which is the device that I used to set up the Versa the first time around) and on Windows 10 laptop (in an act of desperation). Both produce the same result: after entering the four digit code, the app just times out and the Versa continues to show the sparkling, blue fitbit logo.
Any help would be much appreciated.
