Fitbit Versa (Rose Gold) Bricked

[B_Love]

Hi Everyone!

So I've had my Fitbit Versa since October and 3 days ago it started glitching.  The display would switch back and forth from the Notifications screen to the Workout screen constantly without me touching the screen or buttons.  I tried to restart it and to Factory Reset it; however neither of those options solved the problem.  I let it die completely (not hard to do as a full battery only lasted me around 8 hours) and tried to charge it.  It then got stuck at the Fitbit logo screen, flashing on and off.  I let it die again in hopes that it would reset itself.  Now it has completely bricked and won't charge at all.  Help!  Has anybody else had this problem?  Any advice on how to fix it?  

Thanks in advance!

Moderator edit: updated subject for clarity. 

[Marrrmaduke · Accepted solution]

@B_Love You can try wiping the ports with some alcohol and charging from USB port on your computer to see if it goes, but I am afraid the device needs to be looked at by Fitbit. I flagged your post for Customer Support assistance.

[AndreaFitbit]

It´s nice to see you here @B_Love. I´ll be glad to assist you with your Fitbit Versa inquiry. Thank you for letting us know about the steps you followed and what happened. 

Since you have already exhausted troubleshooting steps I went ahead and created a case on your behalf. I haven´t seen much cases like this. Please check your email. 

Thank you for the heads up and the advise @Marrrmaduke.

Let me know how it goes. 

[Marrrmaduke]

@AndreaFitbit Thank you for your help with @B_Love 's case! 🙂