Fitbit Versa Screen colors turn inverted

[Awkwardgummy]

Hi fitbit community,

I just bought my fitbit less than a week back and it was working fine. Today, the screen of my fitbit became alittle distorted and the colours became inverted. I tried restarting it a couple of times and did a hard reset but my problem was not solved. Charging it and syncing the device all over again did not work. The colors of the screen will be normal for 2seconds and suddenly everything goes to inverted colours which makes the screen unusable. Can anybody tell me whats wrong with my fitbit? Or should I just RMA it. 

All help will be appreciated, thank you

[NellyG]

Is it just the clock face that is doing this, or any screen? If it is just the clock face, try a fitbit one.  But ifnit is all screens, as a restart didnt help, try a factory reset settings app on the watch and scroll down to 'About'

If it is still wonky afyer that you will need to return it tonthe store you bought it or contact Support (link in my signature )

[SunsetRunner]

Just had same thing happen - what was the outcome for you, pls ?

[Derv89]

Mine is doin same and battery isn’t lasting charged it last nite n it dead already 😭 not impressed 

[SunsetRunner]

That’s not good - wonder it it’s a known issue ?

[orvn]

I have the same issue and have included a video in my new thread here: https://community.fitbit.com/t5/Versa/Colors-invert-and-screen-opacity-issue-Fitbit-Versa/m-p/331597...