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Fitbit Versa Stopped Receiving Text and Call Notifications

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‎01-20-2020 08:04

‎01-20-2020 08:04

I have a Samsung S10.  Suddenly the past couple of days my versa has stopped receiving any notifications from my phone.  I have checked and double checked all my settings on my phone, the fitbit app and the versa itself.  It is paired with my bluetooth and is syncing.  If I ask for a test call notification I received that.  I have restarted my Versa and my phone as well as uninstalled and reinstalled the fitbit app on my phone I am at a loss...any suggestions???

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‎01-21-2020 04:27

‎01-21-2020 04:27

@aow2116, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped receiving text/call notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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