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Fitbit Versa battery drains fast

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‎01-20-2020 13:55 - last edited on ‎01-21-2020 03:55 by Fitbit Moderator

‎01-20-2020 13:55 - last edited on ‎01-21-2020 03:55 by Fitbit Moderator

This product is awful,

While I enjoyed it for the time that it worked- it was only good for a year. A year with no damage, no scratches, nothing. I even bought protective cases. It stopped working after a year- so they gave me a replaceable one for free- seems nice enough. 

A year later, this watch is now broken. They refused to replace it again and instead offer a 15% off another FitBit watch- why would I bother buying another watch that is going to break in ONE YEAR?!

 

its a complete sham and horrible company. 

 

 

Moderator edit: updated subject for clarity

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‎01-21-2020 03:54

‎01-21-2020 03:54

@nitrebil, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa experienced battery issues. I'm also sorry to hear that it's no longer under warranty. The warranty period is good for 365 days, starting from the date of first setup.

 

I totally understand how you feel about this and we really appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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