05-04-2019 06:25 - last edited on 05-05-2019 18:06 by LiliyaFitbit
05-04-2019 06:25 - last edited on 05-05-2019 18:06 by LiliyaFitbit
My versa is not uploading any activities to strava, gps is turned on, phone is with me at all times, still no connection.
I have tried downloading the files to upload, this then doesn’t upload in strava.
I have also tried removing the apps and reconnecting
Any help would be appreciated
Moderator edit: subject for clarity
05-05-2019 18:05
05-05-2019 18:05
A warm welcome to the Community @SunsetRunner !
Thank you so much for taking the time to troubleshoot the issue with your activities not uploading to Strava. Only GPS data recorded with a device will be synced to Strava. Exercises recorded with the Fitbit app or don’t have GPS data are not synced to Strava.
I recommend checking if your exercises have GPS data. For more information on GPS, see Does my Fitbit device have GPS? If you’re having trouble with GPS, please review this help article with troubleshooting steps: Why isn't GPS working on my Fitbit device?
I also recommend confirming the complete steps to set up Strava and share your Fitbit data at: How do I set up and troubleshoot apps on my Fitbit device?
Please keep me posted.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.