Fitbit Versa and strava

[DanielleHJ]

Purchased a Fitbit Strava and having a couple of issues. 
1. My versa doesn’t track my walk on maps when I walk around my estate. It’s saying connecting and that’s it. The distance is also inaccurate. It doesn’t link this walk to Strava. I completed a walk in town this morning and it uploaded itself. 

2. I completed a home workout and again this didn’t link to Strava either? 

pretty disappointed, especially not tracking the walks on the map everywhere. Am I doing something wrong? 

Moderator edit: format

[DanielleHJ]

It’s meant to say purchased a versa and having trouble connecting to Strava 

[chernwernpao]

Hi Danielle

Log in to Strava on the web.

Go to Settings > My Apps.

You should find a link to Fitbit to allow access. Hope this helps.

Regards

Chris

[DanielleHJ]

Thanks Chris.

After doing that, I have just learnt that unless my activity uses a GPS signal then it does not record in Strava at all which is really disappointing.

I still have the issue of my fit bit versa not picking up the GPS signal in the estate in which I live. It kind of defeats the purpose of having it when walking or running in my area. Any ideas what this could be? 

[chernwernpao]

Is your phone GPS active? The versa does not have an independent GPS. It uses your phone's signal. When I was upgrading from a blaze to a versa, I had to manually log bike rides in Strava but now it synchronises seamlessly. I tell the fitbit that I am riding and ensure it is connected to the phone before commencing. Same with walks. I have not tried relying on autodetect exercise though.

If the GPS signal in your area is weak or non existent, there isn't a fix but to exercise somewhere else unfortunately or manually log workouts. Which yes, is a pain and defeats the purpose.

I have had GPS dropouts where I exercise or live which leads to inaccurate logs and I've not yet seen the versa automatically reconnect to my phone so I keep an eye on the connection between the watch and the phone if in a known coldspot.