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Fitbit Versa battery draining after latest update 1/9/19

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‎01-13-2019 11:21 - last edited on ‎11-18-2021 15:49 by Moderator Alum

‎01-13-2019 11:21 - last edited on ‎11-18-2021 15:49 by Moderator Alum

I am experiencing my battery draining very much since the latest update on or about 1/9/19. I took it off the charger last night, about 1:30. By 7;30 am it was at 64%. I then put it back on the charger and removed it about half an hour later. It was at 92%.  Now at 2:00 pm, it has 52%. What is happening? Why is the battery draining so much? This didn’t happen before the update. 

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24 REPLIES 24

‎01-20-2019 13:19

In response to KtStowers

‎01-20-2019 13:19

@KtStowers long press the left button on your Versa and make sure Screen Wake is ON.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-20-2019 13:24

In response to Marrrmaduke

‎01-20-2019 13:24

Not sure why I would do that, that would make it turn on every time I turn my wrist moves.. Or am I wrong?

@Marrrmaduke wrote:

@KtStowers long press the left button on your Versa and make sure Screen Wake is ON.

 

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‎01-22-2019 04:28

In response to KtStowers

‎01-22-2019 04:28

My question is, why sense heart rate continuously? It doesn't change that quickly and once every 10 seconds unless there is a change in steps or a change in heart rate from the last reading, it will probably remain the same unless there is some emotional change. That is why I say to increase the sense rate if the heart rate changes. That LED is on continuously eating battery.

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‎01-22-2019 12:57

In response to KtStowers

‎01-22-2019 12:57

@KtStowers I thought that's what you wanted as you seemed unhappy with manual tapping:

 

"but I have to manually tap it to come on".

 

It doesn't eat much of my battery really. It's the notifications lighting up my Versa like xmas tree that are problematic. But, I live with it.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-23-2019 07:31

In response to Marrrmaduke

‎01-23-2019 07:31

Hello everyone. Sorry to hear to hear about your Versa's battery draining quickly. For those of you who haven't tried this please clean the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. If the issue persist or you already tried troubleshooting this issue then let our Support team know so they can further assist you.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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