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Fitbit Versa died

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‎11-22-2019 17:59

‎11-22-2019 17:59

My Versa died yesterday (11/21/2019).  I received it as a Christmas present last year so I do not have a receipt or even know where it was purchased.  I used it every single day since I got it.  I just don't know where to go for help or what to do next.  Toss it?

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‎11-22-2019 18:02

‎11-22-2019 18:02

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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‎11-22-2019 23:20

In response to Odyssey13

‎11-22-2019 23:20

Thank you Odyssey13, I appreciate your feedback.  Sometimes I feel like a dinosaur when I cannot keep up with these new fandangled gizmos.  While I do love my Fitbit Versa and am kidded by my ancient hubby that I listen to a stupid watch when I don't listen to him, the Versa does keep me more active when it reminds me to that I have "64 more steps!" and I get up and go.  So I will call the help number that you provided and I thank you very much!

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