05-08-2019
07:34
- last edited on
05-09-2019
06:56
by
MarcoGFitbit
05-08-2019
07:34
- last edited on
05-09-2019
06:56
by
MarcoGFitbit
Hey I got a new Fitbit versa and it won’t sync also it connects to the Bluetooth then disconnects m. I have tried everything possible i have also contacted the live chat they got it going yesterday then this morning won’t sync again also drops a Bluetooth connect. I am going to take it back the store soon and get my money back this is very frustrating. Please help
Moderator Edit: Clarified Subject.
05-09-2019
07:00
- last edited on
03-08-2025
08:07
by
MarreFitbit
05-09-2019
07:00
- last edited on
03-08-2025
08:07
by
MarreFitbit
Hello @Karly2010 thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. I would like to thank you for letting us know you've already troubleshoot this situation with our Support Team. At this moment, I would like to gather some information from you so we can check this further, please reply with as much information as you can:
Thanks for your patience and understanding, we'll be waiting to hear from you.
05-09-2019 09:59
05-09-2019 09:59