Fitbit Versa displays wrong date

[Mandajayne]

As far as I can tell my Fitbit Versa is synced to my iPhone but it is showing the wrong date it is showing a month behind what the actual date is. I have tried nearly everything after researching the net of what to do. I’m just wondering if there is actually a way that works to fix this problem I should I be returning it to place of purchase to get replacement 

thanks fir advice 

Moderator edit: format

[SunsetRunner]

Try a RESTART and do it several times if necessary and then do a sync. Also make certain that the Time Zone in your Settings is correct.

[acjohnson329]

I'm experiencing the same problem and can't fix it.

[Lea2017]

Did the reset work my is doing the same thing saying it’s april 15 and not may 

[awebster0904]

Mine is also saying April 15 and I did a shut down and synced to my phone and it still won’t update. I’ve only had this for 3 days so if this is any indication of how well it works then guess I’ll be returning it

[awebster0904]

Figured it out! The clock face needed updated in the app on my phone so once that updated it switched my Versa to the correct date

[broncofan20]

Thanks for figuring it out!!! That worked for me!!! Whew!!!

[Smjudd]

Awesome! That worked! Thank you for sharing!!!! 

[acjohnson329]

I had to update my clock face, then it was fixed!

[Talxie]

Thanks! Updating the clock face worked!!

[pacergrammy]

I can't seem to find the clock face...could you direct me to it? I really need for this watch to work as I've had a pacemaker put in .. in the last 3 months... SOS folks! I need the date and time to be correct.  I've tried the resyncing over and over.  I saw this post, but I can't seem to locate the clock on the app.

Thanks!

[Lea2017]

Ok if you go to the Fitbit app you should see a little card like icon in
the top right of the screen looks like a drivers license... click it you
will pull up accounts you should see your Fitbit versa watch icon click it
and it will then bring up clock faces apps media how to use .... click the
clock face also turn on your Bluetooth... and if you already have a face on
it it should say update once you click on the clock face if it needs to be
updated...

[Coraleh]

You're a gem...that's what was needed. Thank you. 

[trento04]

3 days in my new Versa 2 did same...fixed....great work with tip.

[JABHarris]

Thanks for your tip, it did reset the date.

Jean

[Turunen]

Hello - trying to get into the Ap but is just going round, waiting for it to open.  Cannot seem to close and restart.

[JABHarris]

Turunen, I was so unsuccessful with getting a solution, even though this was the third Fitbit I had owned, I purchased an Apple watch 7 months ago. So far I am having better results with the Apple watch. I really liked the Fitbit but with all of them I had band problems which required the additional cost of replacement bands. With my last Fitbit I had to use a rubber band to make sure I did not lose the watch because of the band and then not being able to get the app to synch, I gave up. Do hope Fitbit is more responsive to you and you have better luck than I did with getting resolution to my problems.
JABHarris