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Fitbit Versa glitching

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‎08-29-2019 09:03 - last edited on ‎08-30-2019 16:04 by

‎08-29-2019 09:03 - last edited on ‎08-30-2019 16:04 by

My FitBit Versa Started to Glitch yesterday and i notice that everytime i put my Watch on the water its always glitching. Please help. 

 

 

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‎08-30-2019 16:15

‎08-30-2019 16:15

Welcome to the Fitbit Community, @CoachAnne.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa is always glitching when you put it in the water. Thank you for your efforts to resolve this. I recommend restarting your watch by following these steps: How do I restart my Fitbit device? 

 

I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide a solution.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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