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Fitbit Versa has died

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‎11-08-2020 08:24

‎11-08-2020 08:24

I wore my fitbit versa swimming for the first time today & now it's completely dead! I was under the impression that it was water resistant up to 50 meters.  Any ideas?

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‎11-08-2020 08:31

‎11-08-2020 08:31

Hi @Vicky909 

Welcome to the forum. I'm sorry to hear you are having an issue with your Versa. Yes, they are water resistant and I have been swimming with mine in pools and the ocean. Please try restarting your Versa by holding down the button for 10+ seconds, if it restarts you will see the Fitbit logo. I may take a couple of tries to get it to respond. Fingers crossed this does the trick for you. 

Marci | Bellevue, WA
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