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Fitbit Versa is showing a 'Clock Error'

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Hi. I am a Fitbit Premium member. All of a sudden, my Fitbit Versa is showing a 'Clock Error' with a message that says "Go to the Fitbit mobile app and try another clock". But when I got to the mobile app (iOS) on my iPhone, the app doesn't allow me to install any clock face. It just keeps showing a 'switching' message with the progress bar moving endlessly. I have tried many things like factory resetting my Fitbit, unpairing-pairing it with my phone, removing the tracker from my app and setting it up again, restarting the tracker and my phone, etc. Nothing works.

Please help. 

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1 BEST ANSWER

Accepted Solutions

I resolved this problem myself by doing the following:

 

1. Unpair the Versa from my phone

2. Remove the Versa from the Fitbit app on my phone

3. Factory reset the Versa once again

4. Set it up again with my phone

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Best Answer
0 Votes
1 REPLY 1

I resolved this problem myself by doing the following:

 

1. Unpair the Versa from my phone

2. Remove the Versa from the Fitbit app on my phone

3. Factory reset the Versa once again

4. Set it up again with my phone

Best Answer
0 Votes