09-08-2018 10:50
09-08-2018 10:50
I did not wear my Fitbit Versa for a while and now it will no longer sync. I have attempted all steps I have found in other threads including:
-Restarting fitbit
-Restarting phone
-Verifying all up-to-date
-Shutting down fitbit and restarting
-Checked that all settings including location, always connected, and not on power saving mode
Has anyone else had a similar issue? Any help would be appreciated. Thanks.
09-08-2018 20:34
09-08-2018 20:34
What phone are you using?
Try setting it up as a replacement device. See THIS Help Article and skip down to setting up as a replacement.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-09-2018 07:37
09-09-2018 07:37
I am using a Galaxy S7.
I tried to set up as a new device and when searching for the device I get message "Found it!", but next step errors out and says "Not working?". I have use the "try again" multiple times as well and cycles through same steps.
09-17-2018 20:03
09-17-2018 20:03
The time on my versa is always way off. The Versa is a joke. An expensive one, too.