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Fitbit Versa not getting text messages

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‎07-30-2018 07:04 - last edited on ‎08-01-2018 07:23 by Moderator Alum

‎07-30-2018 07:04 - last edited on ‎08-01-2018 07:23 by Moderator Alum

I haven’t been able to receive text messages on my Versa. Tried everything, but nothing seemed to work. I decided to live chat with support. My Versa, after a few tweaks can now receive texts. If anyone else is having this issue I recommend going through support and doing live chat.

 

 

Moderator edit: subject for clarity

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‎07-30-2018 07:17

‎07-30-2018 07:17

I have this problem almost daily.... I am beyond frustrated

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‎08-01-2018 07:24 - last edited on ‎10-22-2025 09:40 by Fitbit Moderator

In response to MSFARMER

‎08-01-2018 07:24 - last edited on ‎10-22-2025 09:40 by Fitbit Moderator

Hey @MSFARMER and @GadgetGirl69, great to see new faces!

I am sorry to hear about the issues you have been experiencing with your Versa receiving notifications. Upon checking with our support team, I was told that you already have cases created with them, that's great to hear, I know they will be glad to help you out.

Let me know if there is anything we can help you with. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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