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Versa syncing issues

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‎07-30-2018 01:30 - last edited on ‎08-01-2018 06:33 by Moderator Alum

‎07-30-2018 01:30 - last edited on ‎08-01-2018 06:33 by Moderator Alum

Having owned this thing for two weeks and having had it work (proper sync as it was meant to) for about 3 days out of the 2 weeks, I am returning it. I do not want to keep troubleshooting something that cost me R3. 700.00. I want my money back.. If it's not syncing. It lags horrible when it's synced. It exaggerates steps taken. Apps will not send logs to the app properly. Sometimes it gets black screen of death and has to be restarted. I've had it.

 

UPDATE

I ended up buying the ionic instead... Let's see how that performs . So far no issues

 

 

Moderator edit: subject for clarity

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‎08-01-2018 06:37

‎08-01-2018 06:37

It's great to have you here @blacque.

 

I am sorry to hear about the syncing issues you experienced with your Versa and that you returned it but it's great to know that you acquired an Ionic and that it has been working properly.

 

If there is anything else we can help you with, do not hesitate to post it.

 

Happy stepping! Robot wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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