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Fitbit Versa not holding charge

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‎06-06-2020 23:40 - last edited on ‎08-13-2021 17:22 by Moderator Alum

‎06-06-2020 23:40 - last edited on ‎08-13-2021 17:22 by Moderator Alum

Good morning, I brought my Versa in April 2019 but had to have it replaced 3 months later due to a battery issue. It is now not holding charge again and the face has got faded lines all over it and flashes on/off it won’t let me use the touch screen and just goes black. Any advice please. 

 

 


Moderator edit: subject updated for clarity

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‎06-07-2020 01:41 - last edited on ‎08-13-2021 17:23 by Moderator Alum

‎06-07-2020 01:41 - last edited on ‎08-13-2021 17:23 by Moderator Alum

had a live chat getting a new Versa face sent to me.....but haven’t received the email link and now it won’t allow me to do another live chat!!! @@Fitbitsupport 

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